Accessibility Commitment for Rubbish Clearance West Kensington

Rubbish Clearance West Kensington is committed to providing an accessible and inclusive experience for all customers, including disabled people, older people and those using assistive technologies. We want everyone to be able to access information about our accessible rubbish clearance services in the West Kensington area, understand our content and contact us easily to arrange collections or request support.

Our Accessibility Standards

We aim to meet the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, physical, speech, cognitive, language, learning and neurological disabilities.

By working towards WCAG 2.1 AA, we seek to ensure that people can perceive, understand, navigate and interact with our information about rubbish clearance in West Kensington, regardless of the technology they use. We review our website content, structure and design with these standards in mind and look for ways to improve the experience over time.

Screen Reader and Assistive Technology Support

Our website is designed so that key information about our rubbish clearance services in West Kensington can be accessed using screen readers and other assistive technologies. We aim to provide clear page titles, logical heading structures and descriptive text so that users can move through pages efficiently.

We work to ensure that images used on our site include appropriate text descriptions where they convey important information. Where possible, essential content is provided as text rather than images so that it can be read by assistive tools, resized and adapted to individual needs.

Keyboard Navigation and Ease of Use

The website for Rubbish Clearance West Kensington is intended to be fully usable with a keyboard alone, without needing a mouse or touch screen. Users should be able to move through menus, forms and content using the Tab key, Shift plus Tab and the Enter or Space keys to activate links and buttons.

We aim to maintain a logical tab order and visible focus indicators so that users always know which element is currently selected. Our forms for enquiries and booking rubbish clearance in West Kensington are structured to be navigable and understandable using keyboard input only.

Readable Content and Visual Design

We strive to write content in plain language, explaining our rubbish clearance services in West Kensington in a clear and straightforward way. Headings, paragraphs and lists are used to break up information, making it easier to scan and understand.

Colours and contrast on the site are chosen to support readability, particularly for users with low vision or colour vision differences. We avoid relying on colour alone to convey important information and look to ensure that text remains legible at different zoom levels.

Ongoing Improvements and Testing

Accessibility is an ongoing process. We regularly review our site and update content, features and code to improve access for everyone. When new sections relating to rubbish clearance in West Kensington are added, we consider accessibility from the planning stage and test against our standards.

We welcome feedback from users who rely on assistive technologies or who experience barriers. Your comments help us identify issues that automated tools may not detect and guide our future improvements.

Contact for Accessibility Requests and Feedback

If you experience any difficulty using our website or accessing information about Rubbish Clearance West Kensington, or if you need information in a different format, please contact us. We will do our best to help you access our rubbish clearance services in a way that works for you.

You can contact our team by phone or email to:

Request information about our services in an alternative, accessible format.

Ask questions about how to use the site with assistive technology.

Report an accessibility barrier you encountered.

Provide suggestions on how we can make our online rubbish clearance information for West Kensington more accessible for you and others.

When you contact us, please describe the page or service you were trying to use and the issue you faced. This will help us investigate and respond effectively. We aim to respond to accessibility-related queries and requests promptly and to work with you to find a suitable solution.